Main Floor & Balcony Reserved All Ages / Bar Area Standing Room (21+ Only) The Neptune is located at 1303 NE 45th Street in Seattle's University District. 8 ticket limit per patron. Patrons exceeding the ticket limit will have their orders cancelled at the venue's discretion. All sales are final. No refunds or exchanges. Unless otherwise noted, each person must have a ticket regardless of age. No babies in arms. No Elevator. Ramps only to the balcony level. All ages show, bar with I.D. Reserved seating events - Accessible seats will appear on the map with the universal ADA symbol. General admission events - Parties who require accessible seating may simply purchase the best available ticket online. When you arrive at the show, you will have priority access to accessible sections. Ushers will be available to assist. If you prefer to purchase by phone, please use the number below.