To have the best overall guest experience, the Carolina Theatre of Durham encourages you to only buy tickets through Ticketmaster or our Box Office. When you buy directly through our Box Office, you will save money on ticketing fees as well. Main Box Office hours are Monday to Friday 10am to 6pm. When you buy from a broker or scalper: - We cannot be responsible for tickets purchased through unauthorized third parties. - Your tickets cannot be replaced if lost or stolen. - We cannot guarantee that your tickets are valid and cannot guarantee admittance. - You will always pay more than face value. - We cannot contact you with information regarding time changes, show cancellations, or other information.